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FAQ

You can easily view and update your account and orders any time through "Your Account" after you sign in to your account. With "Your Account" on rabelawatches you can
  • Manage/edit all your personal data like address, phone numbers, email ids
  • Change your password
  • Track the status of your orders
  • See your Wishlist
Once your payment has been successfully made, your order is processed immediately. rabelawatches will send a confirmation mail for your order, to the email address associated with your rabelawatches account. In this mail you will be provided with a unique Order ID for your reference with our customer service team, a listing of the item/s you have ordered and an expected time of delivery.
Yes, although its very easy to create rabelawatches account and it will help you in tracking your order after purchase.
We have so many options for the payment of the product you purchased. You can easily do the payment through Credit Card, Debit Card, Net Banking, Bank Transfer etc. All Credit/Debit card details remain confidential and private. rabelawatches and our trusted payment gateways use SSL encryption technology to protect your card information.
Cash-on-Delivery (COD) is an alternate method of purchasing from us. In the COD payment terms or COD service, you pay at the time of the actual delivery, rather than paying in advance. Please note that the courier person will give you the parcel only after he receives the cash payment. You cannot open the parcel before payment. In case of any concerns after opening the parcel, you can contact us on support@rabelawatches.com.
There may be COD charges per product which will be communicated to you when you transact on rabelawatches.com.
Nagpur , Sangli , Dombivili , Nasik , Mumbai , Pimpri & Chinchwardi , Kothrud (Pune) , Ahmednagar , Pune , Akola are Octroiable cities. Any applicable octroi will be payable by the customer. Please pay Octroi to the courier company if requested by them in these cities. rabelawatches.com is not responsible for any octroi payments.
Login your account and there you will have all the details of your order.
You cannot cancel your order once placed.
The estimated time of delivery is within max. 10-15 working days for domestic orders and 21 working days for international orders. All orders get shipped within 5 working days from the warehouse.
We have tie-up with most reputed courier companies in India and International like Fedex, Bombino, Bluedart, Aramex, DTDC, First Flight, Overnight, Professional Courier, GoJavas etc.
And we also send the products in remote areas through Indian Speed Post.
We have easy return policy so that you can buy our products at ease and without stress. Notify us of any problems, damages or defects within 2 days from the date of delivery, and we will try to resolve your refund request. In case of damaged products, please send us a photo of the damaged product within 48
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